100% satisfied with your order? Our knowledgeable customer service team is here
to assist you. Call us at 844-302-9806, or email us at firstname.lastname@example.org.
AND UNUSED ITEMS
you wish to return an unused item, you may do so within 30 days of receipt,
provided you obtain a Return Merchandise Authorization (RMA) from us.
Please comply with the following to help us process your return:
must be unopened, unused and sealed.
ship your item in its original packaging
25% restocking fee will be deducted from your credit. Please contact your
sales representative for more information.
orders are not generally refundable unless they are incorrect or
unable to accept any return of items that have already been opened and used
unless you have received pre-authorization from us. Please contact your sales
representative for assistance.
If there is
an error on our part related to your order, we will issue you a Return
Merchandise Authorization for return of the materials. Upon receipt and
inspection of the returned items, we will issue you a credit for the amount of
your order, including shipping charges. Please call your sales representative
for assistance in obtaining an RMA.
that you return to us must be in the original manufacturer's packaging. We
suggest you keep the packaging (manuals, boxes, cables) for at least 30 days
after your purchase.
your sales representative to get an RMA number within 30 days of receipt.
your shipment carefully: use original packaging and make sure that
unopened/unused items are still factory sealed.
all items to IDESCO SAFETY CO., LLC
- Idesco Safety Co., LLC
Attention: RMA #_____________
31 South Street, Unit 1W
Mt. Vernon, NY 10550
items must be shipped back freight prepaid.
must arrive within 20 business days of issuance of RMA.
Safety will issue a credit to the original account or credit card after
inspection of the returned item. No credit will be issued for shipping on the
If you have questions, please our Safety and Lamination
experts at 844-302-9806
, or email us at email@example.com